Return & Refund Policy

At hrmp3.in, customer satisfaction and trust are our top priorities. We always strive to deliver quality products, secure packaging, and a smooth shopping experience. However, if you are not completely satisfied with your purchase, we offer a 30-Day Return & Refund Policy, subject to the detailed terms and conditions mentioned below.Advertising & Marketing

By purchasing from hrmp3.in, you agree to the terms of this Return & Refund Policy.

1️⃣ Return Eligibility (Within 30 Days)

Customers may request a return within 30 days from the date of delivery.

To be eligible for a return, the product must:

Be unused, unworn, and unwashed
Be returned in original condition
Have all original tags, labels, and packaging intact
Be free from perfume, deodorant marks, stains, or damage
Not be altered or tampered with
Products that fail quality inspection will not be eligible for refund or exchange.

2️⃣ Non-Returnable / Non-Refundable Items

The following items are not eligible for return or refund:Shopping & Retailers

Customized or altered products
Products damaged due to customer handling
Items returned without original packaging or tags
Clearance sale / special discounted items (if mentioned)
Hygiene-sensitive products (if applicable)

3️⃣ Accepted Reasons for Return

Returns are accepted only under the following valid conditions:

Wrong product delivered
Size or fitting issue
Manufacturing defect
Product significantly different from description
⚠️ Note: Minor color variation due to lighting or screen display is not considered a defect.

4️⃣ How to Request a Return

To initiate a return:Compensation & Benefits

1️⃣ Contact our support team within 30 days of delivery
2️⃣ Share your Order ID, product photos, and reason for return
3️⃣ Our team will review the request
4️⃣ Once approved, return instructions will be shared

📧 Email: support@hrmp3.in
📞 Mobile: +91 8840124469

Returns sent without approval may be rejected.

5️⃣ Return Pickup & Shipping

If the return is due to wrong / defective / damaged product, we will arrange pickup or bear return shipping cost
For size / preference-based returns, return courier charges may be borne by the customer
Product must be securely packed to avoid transit damage
If product is damaged during return transit due to poor packing, refund may be denied or reduced.

6️⃣ Quality Check & Approval

Once we receive the returned product:Customer Services

It undergoes quality inspection
Inspection takes 2–3 working days
Approval or rejection will be communicated
If the product fails inspection, refund will not be issued.

7️⃣ Refund Timeline & Method

After successful inspection approval:

Refund will be processed within 5–7 business days
Refund will be credited to the original payment method
For Cash on Delivery (COD) Orders
Refund will be issued via bank transfer or store credit, depending on customer preference.

Instant refunds are not applicable.

8️⃣ Partial Refund Conditions

Partial refund may apply if:Shipping & Logistics

Product shows light usage
Tags or packaging missing
Minor damage caused by customer
Accessories missing
Refund amount will be adjusted accordingly.

9️⃣ Exchange Police

We also offer exchange service:

Exchange allowed within 30 days
Subject to product availability
Only one exchange per order permitted
If selected exchange product is unavailable, refund or store credit may be issued.

🔟 Order Cancellation Policy

Orders can be cancelled before dispatch only
Once shipped, cancellation is not allowed
Refusing delivery without valid reason may result in deduction of courier charges

1️⃣1️⃣ Damaged / Wrong / Missing Product

If you receive:Dictionaries & Encyclopedias

Wrong product
Damaged product
Missing item
Open or tampered parcel
Inform us within 48 hours of delivery with proof (images / unboxing video recommended).
Delayed complaints may not be accepted.

1️⃣2️⃣ Important Terms

Refund will not be issued for intentionally damaged products
Fraudulent return attempts may lead to account ban
Company decision will be final in dispute cases

1️⃣3️⃣ Legal & Policy Rights

hrmp3.in reserves full rights to:

Approve or reject any return request
Modify or update this policy
Take necessary action against policy abuse
This policy follows:
✔ WooCommerce / e-commerce standards
✔ Indian Consumer Protection Guidelines
✔ Google AdSense / ADX & Meta Ads compliance requirementsPackaging

1️⃣4️⃣ Contact Information

For any return or refund related query: